Stepping into a leadership role is an exciting chapter in your career. But let’s be honest—it can also feel daunting. How do you balance meeting your team’s needs while driving results? How do you inspire trust and confidence while still figuring things out yourself?
The good news is you’re not alone. Every leader starts somewhere, and the first steps often set the tone for the journey ahead. Let’s explore the key Dos and Don’ts to help you navigate this new role confidently and authentically.
The Dos: What You Should Embrace
1. Do Build Trust Early On
Take the time to listen to your team members, understand their strengths, and learn what motivates them. Trust is the foundation of outstanding leadership.
When I started as a Scrum Master, one of the first things I did was schedule monthly 1:1s with each team member, even though I wasn’t their direct manager. These conversations weren’t just about work and getting to know them individually.
Remembering who loves TV series, goes to the cinema every week, or has three cats shows them know you care.
2. Do Set Clear Expectations
What seems obvious to you may not be so for your team members. Ambiguity kills productivity. Be specific about the goals your team is working toward and what success looks like.
Does everyone know their role? Are responsibilities clearly defined? Clarity eliminates guesswork and allows your team to focus on execution.
3. Do Ask for Feedback Regularly
Leadership is a two-way street. Let your team know you’re open to feedback and committed to growth. Phrases like “How can I support you better?” or “What could I be doing differently?” can lead to valuable insights and foster a culture of openness.
You might be surprised by their answers. It’s a gift when your team trusts you enough to suggest improvements. It means they feel safe and believe in your ability to grow—an opportunity that benefits everyone.
4. Do Invest in Emotional Intelligence
Being a leader isn’t just about deadlines—it’s about leading people. Before each meeting, I tend to do some breathing exercises so I can remember that I’m there to facilitate their journey. This allows you to take time to read the room, acknowledge emotions, and show empathy. Sometimes, just listening makes all the difference.
5. Do Lead by Example
Actions speak louder than words. If you want your team to meet deadlines, stay accountable, and collaborate respectfully, you must model that behaviour. Leadership is about setting the tone, not just giving instructions.
The Don’ts: What to Avoid
1. Don’t Micromanage
Your team was hired for its expertise—trust it to deliver. Focus on outcomes rather than dictating every step you think they should take. When you give people ownership, they rise to the occasion.
2. Don’t Avoid Difficult Conversations
Leadership comes with challenging moments. Whether addressing underperformance or mediating conflicts, it’s better to tackle issues early and with empathy. Avoidance only builds up problems.
3. Don’t Assume You Know Everything
You’re not expected to have all the answers. That’s why you surround yourself with talented people who can help you, and you will be so grateful if you let them help.
Once again, trust your team. They know how to do their job.
4. Don’t Overlook Individual Contributions
People want to feel seen and valued. Regularly recognise your team’s efforts—whether it’s a simple “thank you” or a shoutout during a meeting. Small gestures can significantly boost team morale.
Create a kudos Slack channel or other space for public recognition, and make it part of your routine. When you lead by example, your team will likely follow, creating a culture of appreciation and mutual respect.
5. Don’t Let the Role Consume You
Your new role is important, but so is your well-being. Remember to set boundaries, take time to recharge, and encourage your team to do the same. Sustainable leadership requires balance.
Conclusion: Your Leadership Style Is Unique
Transitioning into leadership is a journey, not a destination. You’ll make mistakes (we all do!), but what matters is how you learn and grow from them. By focusing on the Dos and avoiding the Don’ts, you can create a leadership style that feels authentic to you and effective for your team.
Remember, leadership isn’t about being perfect; it’s about being present, intentional, and open to growth.
Here’s to your leadership journey! 🚀